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Contact our compassionate team for inquiries, home healthcare consultations, or to discuss your care needs. We're here to support you and your loved ones.

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Frequently Asked Questions

Answers To Commonly Questions

What services does Hugs Nursing and Support offer under the NDIS and Aged Care Packages

Hugs provides a range of nurse-led NDIS services, including:​ Clinical and high-intensity nursing care Mental health recovery and behavioral support Assistance with daily living and personal care Capacity-building for independent living Community participation and transport services Telehealth nursing and health education​ These services are designed to support individuals in achieving greater independence and well-being.

Who can access HUGS services?

HUGS supports NDIS participants who are Self, Plan and Agency Managed. They also offer mentoring and document preparation for individuals interested in becoming NDIS-compliant providers.

Where does HUGS operate?

HUGS is a nurse-owned and operated provider serving

How Can I Apply for NDIS Funding if I have a Disability?

If you are aged between 7 and 65 and have a permanent and significant disability, you may be eligible for the NDIS. A Local Area Coordinator can assist you in initiating your Access Request. You can also contact the NDIS directly by phone at 1800 800 110 or email at [email protected]

How Can I Apply for Aged Care Funding?

To access government-funded home care services, follow these steps:

Call My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au to register.

Book a free home assessment with the Aged Care Assessment Team (ACAT).

If approved, you’ll receive a Home Care Package (Level 1–4) and a Referral Code.

Choose a provider like HUGS Nursing and Support to start your services.

Does HUGS offer services for individuals interested in becoming NDIS providers?

Yes, HUGS provides preparation of documents and mentoring to help individuals become NDIS service-ready for plan-managed and self-managed participants. ​

How can I get in touch with HUGS Nursing and Support?

You can contact HUGS by phone at 0483 988 653 or via "Make A Referral" on our website. They are based in Maryborough, QLD.

Contact Us

Maryborough, Queensland 4650